General Virtual Assistant

Gain essential skills needed to work as a virtual assistant, including administrative tasks, communication, scheduling, research, and basic online tools.

• Willingness to learn.
• Basic computer skills are preferred.
• Good communication skills in English.
• Time management and organizational abilities.

• Introduction to Virtual Assistance.
• Essential VA skills and competencies.
• Client communication and relationship management.
• Email management and organization.
• Calendar and schedule management.
• Data entry and organization.
• File and document management.
• Research and information gathering.
• Travel planning and booking.
• Basic bookkeeping and expense tracking.
• Customer service and support.
• Social media basics.
• Time management and productivity tools.
• Project management fundamentals.
• Setting up your VA business.
• Finding and retaining clients.
• Pricing and contracts.
• Building your portfolio and reputation.
• Sample tasks and practical exercises.